FAQs

Why isn't there a 24-hour order cancellation facility?

TradeDirect allows you to cancel unexecuted orders free of charge from Monday to Friday from 7:00am to 6:00pm for the Swiss Stock Exchange (SWX) and until 10:00pm for foreign exchanges.

This limitation exists because the proposed markets are not open and/or accessible at other times to process your request.

Would you like more information?

TradeDirect Customer Care is waiting for your call! Call 0848 808 883 Monday through Friday from 7:30am to 10:00pm (CET).

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