How do I cancel an order?

An order can be cancelled directly from the app. Go to “Pending orders.” Swipe your finger to the left across the order you wish to cancel. Touch the “Delete” button that appears. Click on this button and a cancelation confirmation window will be displayed.. Click on “Confirm” and your order will be canceled.


If there is a problem, who should I contact?

Our TradeDirect team is at your service on 0848 808 883 Monday-Friday 7:30am to 10:00pm and by email at info@tradedirect.ch