FAQs

I have several TradeDirect accounts. Can I transfer funds from one account to another?

The latest version of the app lets you do this.

  1. Select “Search” from the menu on the bottom (iPhone) or upper left (Android) and choose "Transfers."
  2. Choose the account to be debited and the account to be credited.
  3. Enter the amount you wish to transfer.
  4. Touch the “Confirm” button in the top right-hand corner.
  5. A message will tell you if the transfer has been successfully processed.
  6. This order will be executed immediately upon confirmation. It cannot be canceled
  7. ¹ iPhone is a registered trademark of Apple Inc.

Please note: Account-to-account transfers cannot be carried out over the weekend.

 

If there is a problem, who should I contact?

Our TradeDirect team is at your service on 0848 808 883 Monday-Friday 7:30am to 10:00pm and by email at info@tradedirect.ch

Back