FAQs

How do I place an order?
  • Find the security that you wish to buy using the “Search” button at the bottom right of the iPhone app .
  • Click on “Trade“ and then e nter your order details (buy/sell, quantity, order, any limits, validity) and touch “Next” to prepare your order
  • On the next page, you will see a description of your order. Check that all the details are correct and then submit your order.
  • On the order confirmation page, touch the “Pending orders” button to see the status of your order.

 

 

If there is a problem, who should I contact?

Our TradeDirect team is at your service on 0848 808 883 Monday-Friday 7:30am to 10:00pm and by email at info@tradedirect.ch

Back