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Time zone used for stock quotes

For the US, Canadian, UK, and Portuguese markets, all times (e.g. time of last quote) shown on a security’s info page will now be indicated in Swiss time (CET), rather than local market time.

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Phone

Our Customer Service Center is open Monday through Friday, 7:30am to 10pm, with some exceptions* 

*e.g., days on which the markets are closed or have modified trading hours

0848 808 883
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Our Customer Service Center is open Monday through Friday, 7:30am to 10pm, with some exceptions*

*e.g., days on which the markets are closed or have modified trading hours

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E-mail

This service is for general questions only. We won’t be able to answer any specific questions concerning your accounts or stock exchange orders.

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This service is for general questions only. We won’t be able to answer any specific questions concerning your accounts or stock exchange orders.

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Secure message

For questions about your accounts and order status

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For questions about your accounts. Note that we do not execute orders based on a secure message.

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TradeDirect is a registered trademark of Banque Cantonale Vaudoise (BCV), Place St-François 14, Case postale 300, 1001 Lausanne, Switzerland. BCV is a corporation organized under public law listed in the Vaud Canton Trade Register under number H883/00859 and federal number CH-550-1000040-7. BCV is a Swiss bank and securities firm licensed by the Switzerland by the Swiss Financial Market Supervisory Authority (FINMA), Laupenstrasse 27, 3003 Bern, Switzerland.

Please read our data protection policy and the terms and conditions for accessing the website and certain TradeDirect services. These documents contain clauses governing the limits of data confidentiality, disclaimers of warranty, and restrictions on the provision of products and information to citizens of certain jurisdictions. Only Swiss residents may open a TradeDirect account.

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Data are displayed with a delay of at least 15 minutes, and possibly more depending on the exchange providing the data. However, real-time data may be available for certain exchanges, depending on your data subscription.

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